Your Questions, Answered

  • Yes — this is a primary focus of our Home & Life Simplification Services.

  • No. We help organize and prepare information so clients can easily work with attorneys, financial professionals, or family.

  • Kate completes most painting and organization work personally and collaborates with a trusted network of master contractors for specialized renovation projects.

  • Yes — Neff Home Solutions is fully insured and operates as a registered business in Ohio.

  • Pricing is based on scope, preparation requirements, surface condition, and finish expectations — not just square footage.

    Each estimate reflects the time needed to properly prep surfaces, apply coatings correctly, and deliver a clean, durable finish.

  • In Central Ohio, very low pricing often means:

    • Minimal prep

    • Rushed work

    • Limited accountability

    Our pricing is positioned above bargain work and below large-company overhead, allowing us to focus on prep, cleanliness, and communication — without cutting corners.

  • No.

    For residential painting projects, materials are bundled into the project price and applicable sales tax is paid at the time of purchase. Clients are not charged sales tax separately.

  • Bundling materials keeps pricing simple, predictable, and efficient for homeowners.

    Itemizing every S+M often leads to unnecessary micromanagement and doesn’t improve the quality of the finished work. For specialty finishes or client-directed materials, pricing adjustments are discussed clearly upfront.

  • Only in specific situations — such as:

    • Specialty coatings or premium finishes

    • Client-specified brands or systems

    • Cost-plus or open-book projects

    standard residential painting includes normal material coordination in the labor price.

  • Yes, but with limitations.

    When clients supply materials:

    • NEFF HOME RENOVATION cannot guarantee product performance or coverage

    • Labor warranty applies to workmanship only

    • Additional labor caused by material failure or shortages may be billed

    For best results, we recommend allowing us to supply materials so the entire system is compatible.

  • Every room is different.

    Pricing can vary based on:

    • Ceiling height

    • Amount of trim

    • Surface condition

    • Accessibility

    • Prep required

    A small room with heavy prep can cost more than a larger room with clean surfaces.

  • That’s common in Central Ohio.

    Before comparing prices, we recommend comparing:

    • Prep steps included

    • Number of coats

    • Cleanup expectations

    • Insurance and accountability

    Lower pricing often reflects less prep or faster turnaround — not the same scope.

  • We price projects fairly based on the work required and generally do not discount.

    However, efficiencies such as multiple rooms, flexible scheduling, or bundled projects may be reflected in your estimate.

  • Pricing is based on scope, not competition.

    If budget is a concern, we’re happy to discuss:

    • Adjusting scope

    • Phasing work

    • Prioritizing rooms

    We do not reduce pricing by cutting prep or quality.

  • Estimates are typically valid for 30 days, subject to material price changes or scope adjustments.

  • Deposits secure your place on the schedule and cover initial materials and planning time. Deposit terms are clearly outlined in your estimate.

  • Preparation.

    Prep is what determines:

    • How the finish looks

    • How long it lasts

    • Whether issues show through later

    Our pricing allows time to do prep correctly — that’s where value lives.